Terms & Conditions
Updated 13 November 2026 · English
Clear terms for using DesktopMom and its account service.
1. Who provides DesktopMom
DesktopMom is provided by Barry Burgmeijer, an individual trading under the name DesktopMom, at Willem de Vlaminghstraat 62, 1335 PT Almere, the Netherlands. Contact: barry.burgmeijer@gmail.com. “We” and “us” refer to Barry Burgmeijer; “you” refers to the user.
These terms apply to the software and account service where made available and accepted before the agreement is concluded. Mandatory consumer rights always apply. Payment provisions apply only to paid offers.
For purchases through Paddle, the Paddle entity named on your receipt or invoice is the seller and Merchant of Record. Paddle’s buyer terms presented at checkout also apply to that purchase. These terms govern our software and service and do not restrict your rights against Paddle.
2. What the app does
DesktopMom organises files and folders on Windows. You select source folders, file categories, exclusions and filters. Free includes manual sorting and cleanup, standard categories and up to two custom categories. Pro adds automatic sorting with Autopilot and unlimited custom categories. The pricing page describes the current offer.
Sorting can move entire folders. Cleanup is a separate manual action that can send selected files to the Windows Recycle Bin. Check previews, exclude important or active files and keep your own backups. Changes in folders synced by services such as OneDrive may also affect other devices. File timestamps, including “last accessed”, may be incomplete or inaccurate.
DesktopMom is not a backup service. Restoring a move or deleted file depends on the file, its locations and Windows still allowing restoration. This explanation does not remove our responsibility to supply software that meets the agreement.
3. Accounts and device access
You can sign in using Google or an email verification code. Give accurate information, protect your email or Google account and do not share codes or access tokens. Report suspected misuse to our contact address.
The app can keep you signed in, but security events, revoked access or technical changes may require another login. Pro requires a valid subscription or an expressly granted entitlement. It needs internet access for activation, subscription management and periodic verification; offline access is limited by the validity of the locally stored licence. An outage does not cancel your subscription. Up to five devices may be linked to an account under the current offer.
4. Licence and permitted use
You receive a non-exclusive right to use DesktopMom within your offer’s features, duration and device limits. Your files remain yours. Rights to DesktopMom, its branding and design remain with us or our licensors. Third-party components may have their own licences.
You must not misuse the service, bypass its security, trade accounts or resell paid access without permission. This does not prohibit activities that applicable law expressly permits, including certain interoperability research.
5. Prices and payment
Before you order, Paddle shows the currency, applicable taxes, total price, billing period and renewal terms. Currency may be suggested from your region. The final order you accept determines the amount charged. Pro activates after the payment and entitlement have been processed.
Paddle handles payments, invoices and refunds. Payment problems can affect Pro access; they do not transfer ownership of your files. We do not retrospectively change the price of a period already paid for. Any price change must respect the agreement and applicable law, be communicated in advance and give you the opportunity to prevent a further billing period.
6. Subscriptions and cancellation
Pro is offered monthly or annually, with automatic renewal as shown before purchase. Stop a future renewal using “Manage subscription” in your account or the link in your Paddle receipt. Uninstalling DesktopMom or signing out does not cancel a subscription.
Access normally continues until the paid period ends. Earlier termination or repayment remains available where required by law or the applicable purchase terms. Where Dutch consumer rules on automatic renewal apply, after the initial fixed term you may cancel at any time with no more than one month’s notice. Annual billing does not remove this right; prepaid amounts no longer due must be refunded.
If the portal does not let you exercise an applicable cancellation right, contact Paddle or us. Deleting an account and cancelling a subscription are separate actions: tell us about an active subscription when requesting account deletion so we can help coordinate both.
7. Withdrawal and refunds
Consumers generally have a 14-day withdrawal period for an online contract, subject to the rules that apply to the product and country. Notify the seller clearly within the applicable period; no reason is required. Use Paddle’s receipt contact link, paddle.net, or our support address for assistance.
For immediately supplied digital content, loss of the withdrawal right requires the legally required express consent, acknowledgement and confirmation on a durable medium. Merely installing, logging in or accepting general terms is not sufficient by itself. Starting an ongoing service does not by itself remove the withdrawal right. A proportionate charge for service already supplied may apply only where the legal requirements, including an express request and proper information, have been met.
For a valid statutory withdrawal, the seller makes the required repayment without undue delay and normally within 14 days of the withdrawal notice, using the original payment method without a refund fee. Defective-product rights remain separate. See our Refunds & Cancellation policy for the practical process. These terms do not offer an additional unconditional money-back guarantee.
8. Performance, support and updates
You can expect the product to meet its description and the agreement. Contact us with the app version and a description of any fault, sharing only information needed to investigate it. We will seek an appropriate remedy without charge. Statutory rights to repair, price reduction, termination or compensation remain where applicable.
We provide updates needed to fulfil the agreement and legal obligations, including necessary security updates. For an ongoing subscription, this applies during the agreed supply period. Install necessary updates in a timely manner; missing an update does not automatically remove legal rights. Updates may require you to install a new version manually.
Maintenance or outages may affect online functions. We aim to limit disruption and communicate foreseeable major maintenance. Changes for security, compatibility, legal requirements or improvement must respect the agreed paid service. For changes with more than a minor adverse impact, we provide the required advance information on a durable medium and respect any applicable right to terminate without charge.
9. Responsibility and misuse
Liability for a breach of contract or unlawful conduct is governed by applicable law. These terms do not exclude liability for intent or deliberate recklessness or restrict mandatory consumer rights. Reasonable steps to avoid loss matter, but the absence of a backup does not automatically exclude our liability.
We may proportionately restrict access in cases of demonstrable misuse or a serious security risk. Where possible we give advance reasons and an opportunity to resolve the issue; urgent action may require notice afterwards. Existing legal claims and refund rights remain unaffected.
10. Complaints, changes and applicable law
Send software complaints to barry.burgmeijer@gmail.com. For billing matters you may also contact Paddle. Describe the issue and include an order number where relevant. We investigate and inform you about the handling of your complaint.
Updated terms do not automatically apply retrospectively. Changes to existing agreements must comply with those agreements and the law; material changes are communicated in advance. Dutch law applies without depriving consumers of mandatory protections in their country of habitual residence. Disputes may be brought before the court competent under applicable law.
Optional withdrawal message
You can send: “I hereby withdraw from my contract for DesktopMom Pro. Order date: …; order number (if available): …; consumer name: …; consumer address: …; purchase email address: …; date of this message: …”. Send it via Paddle’s receipt contact route or paddle.net. You may use any other clear statement; this example is not compulsory and no handwritten signature is required for an email notice.